FAQ's

Do you offer international shipping?

  • Yes, we ship internationally! Shipping fees and delivery times vary depending on the country. You’ll see the options at checkout.

How do I track my order?

  • Once your order ships, you’ll receive an email with tracking details. Simply click the link to follow your package’s journey.

How long does it take to process my order?

  • We process all orders within 3-5 business days. You’ll receive a confirmation email with tracking details once your order ships.

What is your return policy?

  • We want you to love our products! If you’re not 100% satisfied, you have 30 days to return any unused items in their original packaging. Check out our Return Policy page for details.

Can I change or cancel my order?

  • If your order hasn’t shipped yet, we may be able to change or cancel it. Reach out to us as soon as possible at hello@thegoodskinbrand.com

Do you have a loyalty or rewards program?

  • We’re working on it! Stay tuned for updates, and sign up for our newsletter to be the first to know about exclusive offers.